System Services

CCR Data Systems was founded as a service organization in 1966. For over 40 years we have been associated with the very best in support services. Still today, fully one half of our revenues come from services, including a significant amount of third-party services. CCR offers customers...
  • 24 Hour Support/Service
  • Industry-Specific Help Desk Teams
  • Centralized Dispatch
  • Depot Maintenance Options
  • Nationwide Toll Free Number
  • Customized Applications
  • Certified Network Engineers
  • Tailored Training & Documentation
  • Experience in Global Solution Support & Service
  • Hardware Integration
  • System Staging
  • Multi-site Rollout
  • Project Management & Implementation
  • Retail Information Consulting
  • Accounting Integration
  • Enterprise Reporting
  • Loss Prevention
The CCR Mission-Critical, 7 x 24 On-Site Service Plan offers coverage every hour of every day for a total of 168 hours per week. With our large network of strategically-located resident engineers, the CCR Mission-Critical 7 x 24 Service Plan assures prompt service when a system is down. Priority phone support, prompt on-site service, and preventative maintenance are provided during the hours of 8:30 AM to 5:00 PM EST, Monday through Friday, and 7:30 AM to 4:00 PM EST on Saturday. After hours, the plan provides priority phone support and on-site service for emergency situations such as the failure of the server or crucial communications link. Approximately 5,000 customers worldwide have come to rely on CCR Data Systems for help desk/software support, on-site or depot hardware maintenance, system integration, and network installation services

 


CCR is experienced in servicing equipment from many different vendors including: Acer, Aloha Spy video surveillance, APC UPS, Barcode Blaster, Brandt Coin Dispensers, Casio, Citizen printers, Citoh Printers, Colorado Tape Drives, Digicom computers, Epson Printers, H.P. printers, IBM terminals, Metrologic Scanners, Micros, National Cash Register (NCR) terminals and scanners, NCI Scales, Okidata Printers, Orderman, Panasonic, Posiflex terminal, Practical Peripherals, Radiant terminals, StealthTouch terminals, Symbol handhelds, Symbol scanners, Tablet PC, TEC, Telequip Coin Dispensers, Touch Dynamic computers, and US Robotics.



Some of the customers that CCR currently supports include: American Skiing Company, Arby's, Bose Corporate cafeterias, British Beer Company, Chelo€™s Restaurants, Cosi, Dairy Queen, Dartmouth Hitchcock Medical Center, Denny€™s, Dunkin Donuts, EuroCafe, Food City, Gatorland Orlando, Gillette Corporation, Gourmet Express, Governors Restaurants, Havenwood Heritage Heights, Jasper White's Summer Shack, John Harvard Brew Pub, Johnny Rockets, Kentucky Fried Chicken, Longfellow's Wayside Inn, Lyon's Group, Maine Medical Center, National Geographic Stores, Newport Creamery, Newport Grand Jai Alai, Newport Harbor Group, Ninety Nine Restaurants, Odyssey Cruise Lines, Pizzeria Regina's, Polaroid Corporation, Radisson Hotels, Rira Irish Pubs, Sheraton Hotels, Sodexho, State Street Financial Cafeteria, The Hartford Insurance, Tim Hortons, TJX corporate cafeterias, Trapp Family Lodge, Wendy's,